Legal
Privacy Policy
Last updated: August 2026
Information we collect
We collect contact details you submit through our forms, facility and metering data you connect to the platform, and standard technical logs such as IP address and browser type.
How we use information
We use your information to deliver and support the platform, respond to inquiries, improve product performance, and meet legal obligations. We do not sell personal information.
Facility data ownership
Data generated by your meters, sensors and building systems belongs to you. We process it to provide the service and you may export it at any time.
Data retention and security
We retain data for as long as your account is active or as required by law, and protect it with encryption in transit and at rest, access controls and monitoring.
Your rights
You may request access to, correction of, or deletion of your personal information by contacting us at the address below.
Questions? Contact Onsite InsightOS, 831 Lincoln Ave, Suite D-10, West Chester PA 19380, or email sales_support@onsitefacility.com.